Stories from Graff Auto Campus drivers

Every driver who visits Graff Auto Campus brings a unique experience, and those experiences help shape who we are. From first time buyers exploring options across our five dealerships to longtime customers returning for their next vehicle, the feedback we receive reflects real moments, real conversations, and real satisfaction. We are proud to serve Northwest Indiana with a team that values trust, transparency, and lasting relationships.

Customer reviews give future shoppers a helpful look at what it is like to work with our sales, finance, and service teams. Whether someone shares how easy it was to compare vehicles, how clearly financing was explained, or how smoothly a service visit went, each story highlights the care we aim to provide every day.

At Graff Auto Campus, we read every review and take every suggestion seriously. Your feedback helps us grow, improve, and continue delivering an experience that drivers feel confident recommending to family and friends.

Kim Maddy
4/19/2026

I had great service at Graff Chevrolet in Michigan City. I was able to get my car in right away. My only complaint is that it was about $200 more than other shops

Gustavo Lira
4/19/2026

Staff was able to discount the used car diagnostic test for a car I am giving to a neighbor (veteran) going through some tough times.

Jaye Wahl
4/19/2026

Sales is great and we like getting oil changes there but didn’t have a great service experience so will be taking it somewhere else.

jim sullivan
4/18/2026

Sale went great Eric Washo my salesman was fantastic. Truck is at Graff Ford for transmission problems. Been there for 3 months. Just waiting for repairs to be done. Did get a loaner

jim sullivan
4/18/2026

Eric Washo my salesman is great. Very upset with problem with transmission, sitting at Graff Ford for 3 months and if you don't check on car no update. Could be who knows how long before I get car back. Did get a loaner.

Valerie Bailey
4/18/2026

Couldn’t be happier with the service I received here! Julianna was great and made the whole process smooth, even worked around my work schedule! If you’re thinking of buying a vehicle I would 100% go see the folks at Kia, especially Julianna, she’ll get you taken care of!

Ken Legros
4/18/2026

Excellent service. Friendly and knowledgeable. Always a great experience. Megan is extremely helpful.

Christina Cleary
4/17/2026

The staff was helpful and extremely knowledgeable. Answered all my questions about my recalls. I used the shuttle service and it was wonderful and professional as well.

Nicole Dominguez
4/17/2026

The employees are always polite and helpful. They will return calls promptly, communicate clearly, and answer questions patiently. I trust that my car is in good hands when I bring it in!

Thomas Hunter
4/17/2026

Had all info for me to drop off vehicle. Prompt service on recall on my F150.straight forward with answering all of my questions. Great service

Kimberly Rex
4/16/2026

I only came for a complete oil change. But was glad i got to use a coupon. Friendly staff and I love that the waiting room is nice with vending machine and hot coffee, tea or Cocoa

Samaneh Ghassemi
4/16/2026

The process of buying a car was very smooth and only took 2hrs at the dealership. It was my first car purchase and Jay helped me get a great auto loan rate! Also thanks to Jay for going the extra mile and getting us a bow that matched our car for the pictures!